测试人员的承诺

Commitments for Testers to Make to Clients
1. I provide a service. You are an important client of that service. I am not satisfied unless you are satisfied.
2.  I am not the gatekeeper of quality. I don’t “own” quality. Shipping a good product is a goal shared by all of us.
3.  I will test your code as soon as I can after you deliver it to me. I know that you need my test results quickly (especially for fixes and new features).
4. I will strive to test in a way that allows you to be fully productive. I will not be a bottleneck.
5. I’ll make every reasonable effort to test, even if I have only partial information about the product.
6. I will learn the product quickly, and make use of that knowledge to test more cleverly.
7. I will test important things first, and try to find important problems. (I will also report things you might consider unimportant, just in case they turn out to be important after all, but I will spend less time on those.)
8. I will strive to test in the interests of everyone whose opinions matter, including you, so that you can make better decisions about the product.
9. I will write clear, concise, thoughtful, and respectful problem reports. (I may make suggestions about design, but I will never presume to be the designer.)
10.I will let you know how I’m testing, and invite your comments. And I will confer with you about little things you can do to make the product much easier to test.
11. I invite your special requests, such as if you need me to spot check something for you, help you document something, or run a special kind of test.
12. I will not carelessly waste your time. Or if I do, I will learn from that mistake.
13. I will not FAKE a test project.

测试人员的承诺
1.我提供服务。您是我的重要客户，如果您不满意，我也不会满意。
2.我不是守门人。质量并不全在我手中，交付一个好产品是我们共担的目标。
3.我将尽可能快速地测试您交给我的代码。我理解您需要尽快拿到我的测试结果，特别是在修复Bug和开发新特性时。
4.我将努力测试，来让您的工作更加富有成效。我不会成为瓶颈。
5.我将投入每一份精力到测试中，即使有时我只能得到少量的产品信息。
6.我将快速地学习产品，并且利用这些知识更聪明地测试。
7.我将优先测试重要的东西，并且努力找出重要的问题。
8.我将为所有重要的人的利益而测试，包括您，以使您能够做出更好的决策。
9.我将为您提供清晰、简洁、富有思考，并且谦恭的问题报告。
10.我将让您知道我测的怎么样，并且邀请您来评论。并且我会与您商谈一些您可以做的小事情，它们会让产品更容易测试。
11.我欢迎您提出特殊要求，例如，专门为您抽查一些东西，帮您记录一些东西，或者做一些特别的测试。
12.我不会草率地浪费您的时间。如果我这样做，我也会从中汲取教训，不再重犯。
13.我绝不会在测试报告中做手脚。